Apr 172010
 

Guest blog by Barnabas Nagy | FurlongDesign creative design studio | furlongdesign.com | barnabas.nagy@furlongdesign.com | twitter.com/furlongdesign | +44 77 99 56 56 26

internetToday I dared to open one of the archived newsletters from Entrepreneur. Since I am a web designer I don’t like reading titles such as this: Does Your Business Still Need a Website?

The article discusses the idea of establishing accounts on social media sites such as Twitter, Facebook and LinkedIn instead of a website. They evaluated an individual for whom this business strategy worked out. You can read the whole article here. Before giving out my space to social networks, I would like to look into this discussion further and let you know my opinion.

 

Rudy Mendoza totally abandoned his corporate website saying “We spent tens of thousands of dollars on our website and got almost nothing out of it” I’m really sorry for the designer team who created the website for Rudy Mendoza. They didn’t do a great job. A good website can be profitable.

3 Main Reasons Why Businesses Shouldn’t Ditch Websites for Social Networks:

1. Social networks serve a different purpose than a website. They serve as a tool to communicate directly with customers and achieve real time feedback. The functions of third party applications are complementary to a website but should not replace them.

2. Most social networks are found to be useful when companies and individuals link to additional information about them. Social networks are just a platform to jump from, not to jump into.

3. A website can drive as much sales as, and often times more than these social media networks. Although I have achieved leads and sales from social networking sites, the majority of my business has come from my website.

A brand cannot live without a good website that provides their customers additional information or the ability to purchase the product/service they are interested in. If the company tries to remove this component they risk damaging their branding. Who said you can’t have your cake and eat it too?

Companies should use websites and social media networks to market their products or services. Why should you have to choose when you can use both?

Note: I use social media networks and find that they have been useful in increasing brand awareness for Furlong Design but I would never forgo my corporate website for those sites. Let me know what you think by leaving comments below. Original source: http://furlongdesign.com/2010/04/14/does-your-business-still-need-a-website/

Mar 092010
 

Small Business meet the Internet from New Horizons 123 from Julie Weishaar on Vimeo.

Feb 252010
 

sandboxWe have all heard the hoopla around the value of writing a blog for our business. Blogs create a focal point in a community of potential customers, provide a hub for social networking, invite participation and interaction, build relationships, help increase SEO, boost traffic to your blog site (and web site) and help establish you and your company as an industry expert. So you decide you will jump on the bandwagon and start writing a blog. You take great pains in creating interesting and valuable content but you can’t understand why no one is visiting your blog. Why?

The answer is simple. In order for someone to visit your blog, they first have to know it is there. Do you know how large the internet is? I read somewhere that it would take 57,000 years to read the entire internet. Certainly more time than I have. Now picture your blog in such an immense arena. How can you expect someone to find you? Well, that is where social media marketing comes into play.

There are many ways to drive traffic to your blog but the first and foremost step is to visit and comment on others’ blogs. If you play in their sandbox first and make relevant and constructive comments, eventually they will come and play in your sandbox. The “eventually” part is the stickler here. Society today doesn’t like that word.

The concept of delayed gratification is not universally accepted or held in high regard by most. We don’t like to wait. We want things now! Gone are the days of going to the music store, sifting through the various music selections on whatever media was relevant at the time. Why should anyone have to wait?

They can download any music they want immediately from various different Internet music sites – some even for free Cell phones are no longer just for talking. You can play games, surf the net, take pictures, record videos, etc. and most cell phones have literally become an extension of our bodies.

Teenagers have become incredibly adept at carrying on a conversation with many people at the same time and have become extremely proficient typists as they text faster than I can even see the letters on my cell phone. There are gadgets that can record your favorite TV program from anywhere when you forget to set up the recording before you leave the house.

How about those “smart houses” that have highly advanced automatic systems for lighting, temperature control, multi-media, security, window and door operations, and many other functions? A New Digital Storefront Partnership was recently announced as a consortium of publishers including Time Inc., Hearst, Condé Nast, Meredith, and News Corp. The group is being overseen by Time Inc. executive vice president John Squires who said “The lesson that we’ve taken from smartphones—the iPhones in particular—is users want to read in digital form.” (http://www.portfolio.com/views/blogs/pressed/2009/12/08/john-squires-on-new-digital-storefront-partnership/?ana=e_pft) It is amazing what society can do these days at the touch of a button or the flick of a switch. So why does social media marketing, including blogging, take so long to see results?

First of all, it doesn’t have to take as long as one might think if carried out correctly. If you focus your energies in your industry niche, are proactive as well as reactive, and if you are consistent with your efforts, it will take you less time than someone who doesn’t apply the aforementioned tactics. But, even if you do everything right, seeing results will still take more time than it takes to flick a switch. Why?

Because blogging and other social marketing techniques are about relationships and building relationships takes time no matter how you slice it. Would you agree to marry someone you met for the first time? I doubt it. You would want to get to know them through many interactions, learn about who they are, what they do, see if you share the same values, decide if you trust them or not, see if you have anything in common with them, determine if your needs match theirs, etc.

The same principle applies to blogging. You have to earn your reputation, play in others’ sandboxes, provide helpful, relevant content and develop relationships in order to see a return on the investment of your time.

Facts, Do’s and Don’ts of Blogging Facts:

1) Blogs are active while websites are passive

2) Blogs are a powerful medium that tap into the power of social media

3) Blogs allow us to reach our targeted marketing niche

4) Blog are akin to meeting others for a cup of coffee to exchange ideas

5) Blogs are now the most trusted media source for useful information according to a Blogads survey of over 35,000 readers. Value was compared against newspaper, radio, television, direct mail and magazines. It is estimated that in the US 27% of the people read blogs on a regular basis. (source)

6) Blogging has potential access to a large audience

7) Blogs provide instantaneous updates via RSS feeds

8) Blogs encourage participation and interaction

9) Blogs offer the opportunity for bloggers to respond to negative comments or concerns of customers and/or potential customers in a controlled environment.

10) Blogs are far more cost effective than most traditional marketing campaigns like direct mailers

Do’s:

1) Encourage contribution rather than just comments like “nice article”

2) Humanize your blog. Make it personality-driven. Use your own voice and your own style; show the person behind the posts

3) Use your blog to improve your customer service. Listen to what your customers and potential customers are saying and asking. Remember, it is their needs that you need to focus on. It is their perception of you and your company that matters which might not necessarily be the same message you think you think are you relaying

4) Provide valuable content to your target market.

5) Write posts that improve your reputation, give you credibility, and prove you are an expert in your industry

6) Drive traffic to your website: you should have a link to your website and can also offer special deals or discount programs using a link back to your website. Of course, using effective keywords in your blog posts and your website will improve search engine rankings for both sites.

7) Be sure to post relevant and timely information on your blog to keep your visitors interested enough to come back and to build a following of loyal readers

8) Consistently and regularly create new posts

9) Be honest and straightforward in responses to comments. Remember, it is literally your reputation on the line

Don’ts

1) Don’t preach about how wonderful your product or service is or use your blog for self/company promotion only. This is a great way to turn your readers and potential customers away from your blog

2) Don’t rely solely on blogging in your marketing efforts. Be sure to use an integrated approach including other Internet/social techniques as well as traditional marketing initiatives such as attending trade shows and other industry events.

3) Don’t write posts just for the sake of writing. Be sure you have something relevant, interesting and/or important to write about. Content is king!

4) Don’t only respond to positive comments. Read, listen, and understand the negative comments as well. Respond in a respectful manner with facts and substance to support your response.

5) Don’t publish someone else’s work and call it your own. If you find a post you would like to share with your audience, be sure to give the credit where it is due – to the writer of the blog post.

6) Don’t make commenting a difficult task

7) Don’t not answer the comments on your blog

8) Underestimate the time you will need to dedicate to your blog; don’t expect too much too soon

9) Don’t forget about the relationship you are establishing with your readers

10) Don’t treat your blog like a press center

11) Don’t blog about something you don’t know anything about

12) Don’t take comments personally, get insulted and post your retorts in a nasty tone

Happy blogging!

Feb 192010
 

There is a common theme running through all effective marketing – that is perception vs reality.

It applies to your branding (the message you are trying to relay vs the perception of the message), your client's needs (what they really want vs what you think they want) and your website (how you want it to look and how it is perceived in different browsers by your visitors).

Google Labs has a neat tool called Google Browser Size Tool which allows you to view and rate your website from your visitor's perception.

For more information, check out Keep your Marketing Tool Small & Narrow.

Jan 292010
 
  • Are you a small business owner with limited time?
  • Do you wish you had the time to increase your internet presence and overall brand visibility by driving traffic to your website?
  • Are you an industry-expert with information to share? Wouldn’t you like to be able to use that knowledge by participating in your industry-specific forums, discussions groups, and other social networking sites in order to increase your internet presence?
  • Did you know that article marketing is a valuable branding strategy and will increase your website traffic?
  • Have you written articles about your industry niche but don’t know what to do with them or where to submit them for the best SEO?
  • Are you overwhelmed by the vast number of social media networking sites and don’t have the time or knowledge to identify which sites would provide the most valuable visibility?
  • Do you have a new product or service that you would like to announce to potential customers but don’t have the time to write and distribute a press release for the best visibility and the most impact on your SEO?
  • Are you currently blogging but don’t have the time to keep your posts up-to-date?
  • Do you wish you had the time to start blogging because you have heard that blogs increase search engine optimization and brand awareness by increasing your website traffic?
  • Did you know that blogging can help establish you as an industry-expert and is a powerful form of social media marketing?
  • Have you heard that online free directory submissions are a way to increase your internet presence and your search engine optimization?

If your answer to even one of the above questions is "yes", you are not alone. Small business owners have a difficult enough task of trying to find enough hours in the day to take care of the day-to-day running of their businesses. You can’t possibly do “everything” your business requires and do “everything” well. Do an analysis of your current marketing efforts to determine which are working the best. Consider those areas you would like to get involved in but don’t have the time to devote. Create a strategy that will get you the most bang for your buck.

Does outsourcing your Internet marketing needs sound like a viable option?
Dec 152009
 

You’ll hear the term “keywords” used a lot on this site. If you don’t understand the meaning then you could spend a lot of time feeling like you’ve missed something important. Because your keywords are the basis of everything you’ll do online. This part is worth repeating: Your keywords are the basis of everything you’ll do online. Once you know what keywords bring you the most (and best) site visitors, you’ll create ads around those keywords, send out emails on topics related to those keywords, write blog posts and articles that discuss those keywords, and create videos, special reports, and books centered around those keywords. Quite simply, they are the words that describe your web site so customers can find you. To put it another way, key words are the words that your potential customers would use to describe what they need from you.

Read full blog post here.