May 112013
 

video vs textSay it With Text or Say it With Video?

Video uses more of your senses than simple text and is proven to have a greater impact than just text alone. Read the following funny taglines and then watch the video with the same content. Which one do YOU think has greater impact?

Sign over a Gynecologist’s Office: “Dr. Jones, at your cervix.”

In a Podiatrist’s office: “Time wounds all heels.”

On a Septic Tank Truck: Yesterday’s Meals on Wheels

On a Plumber’s truck: “We repair what your husband fixed.”

On another Plumber’s truck: “Don’t sleep with a drip. Call your plumber.”

On a Church’s Bill board: “7 days without God makes one weak.”

At a Tire Shop in Milwaukee: “Invite us to your next blowout.”

At a Towing company: “We don’t charge an arm and a leg. We want tows.”

On an Electrician’s truck: “Let us remove your shorts.”

In a Nonsmoking Area: “If we see smoke, we will assume you are on fire and take appropriate action.”

On a Maternity Room door: “Push. Push. Push.”

At an Optometrist’s Office: “If you don’t see what you’re looking for, you’ve come to the right place.”

At a Car Dealership: “The best way to get back on your feet – miss a car payment.”

Outside a Muffler Shop: “No appointment necessary. We hear you coming.”

In a Restaurant window: “Don’t stand there and be hungry; come on in and get fed up.”

In the front yard of a Funeral Home: “Drive carefully. We’ll wait.”

At a Propane Filling Station: “Thank heaven for little grills.”

A sign at a Radiator Shop: “Best place in town to take a leak.”

Sign on the back of another Septic Tank Truck: “Caution – This Truck is full of Political Promises”

Make Your Business Stand Out: Creative Business Owners Tag Lines

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Jun 232012
 

How Do You Make Sure Your Marketing Message is Heard as Your Target Travels Along the Information Highway?information marketing message

You must first identify your ideal client.

Clearly describe what you do.

Use action words.

Don’t be boring!

Deliver your message in video.

Pinpoint the main benefits of your offering(s).

Deliver your message on websites, blogs, newsletters, emails, promotional materials and more.

Make sure your Marketing Message is… Descriptive, consistent, valuable, and …UNFORGETTABLE!

video marketing

Apr 132011
 

Give the People What They Want?

I just finishcenter stageed reading Elegant Gurus Beating Straw Men by Greg Satell where he discusses, with wit, how many notable business Guru’s backed by impressive credentials have chosen hyperbole over substantiated facts in some of their writings. His sentence: ““However, in seeking to sensationalize business trends by citing and then continually reiterating false premises, they do us all a disservice” brought to mind two words – “Charlie Sheen” and that conjured up the image of Lindsay Lohan and what I have been saying for a while about both of them: They both need to have the silver spoons ripped out of their mouths and get a real good spanking for being “bad”.  Why are we constantly hearing about these lost souls and why are they getting so much media attention? Because sensationalism sells – period (which is exactly what I wrote on Greg’s blog post).  Why prominent business experts are falling prey to similar tactics is something I will leave to Greg to continue writing about as this is his area of expertise and he does it so well. But what does this mean for small business owners?

Well, it doesn’t mean that we should all go out, get drunk, party all night, and get arrested that’s for sure. I think it means that we need to be more creative in our marketing efforts and lean towards Guerrilla Marketing tactics. We are always hearing about how we have to be different and stand out from all our competitors. That is not so easy when most markets are already over-saturated, competition is incredibly fierce, and everyone is faced with information overload every single day. Think about those companies who have utilized unconventional marketing strategies. Remember the old Calvin Klein commercials? They had nothing to do with jeans but were very suggestive – sex sells and do did Calvin Klein. How about the Herbal Essence commercials? Who doesn’t remember those? Same topic – totally different product. If one’s goal is brand awareness and brand recognition, even being obnoxious like Crazy Eddie will get your brand remembered – whether or not it will increase your sales is another story altogether.

So maybe the next time you are considering doing something a little unconventional in your marketing initiatives but stop yourself before carrying it out – maybe you should give it a try. You never know! It might work. What do you think? Here’s mine:

Promote Your Brand With Video Emails and Increase Your Sex Drive!

Apr 092011
 

DentistsNot all Dental Practices are created equal and not all provide the same services. When most people think of going to the dentist, they think about getting their teeth cleaned, cavities filled, and when one is a little older, crowns and root canals come to mind as well. These are the basic preventative and restorative dental services that are usually covered by dental insurance. Then there are tooth extractions and gum surgeries which some dental offices do within their practice and some don’t requiring the patient to visit a specialist often recommended by their “regular” dentist.

Cosmetic dental services such as teeth whitening, veneers, and smile makeovers, are becoming very popular, often cost a pretty penny, and are usually not covered by dental insurance companies. I am not a dentist and have not checked into the prices of these kinds of cosmetic dentistry services, but if I were to venture a guess, I would assume they are quite costly and bring in nice revenue for the dentist providing the services.

Those dental practices that provide preventative, restorative, and cosmetic dental services have an opportunity to upsell the cosmetic services – an opportunity they might not even be aware of. Consider the following scenario:

Janice just moved into town and becomes friends with Alice next door. Alice recommends Doctor Smith for Janice and her family to use for their family dental needs because she really likes Doctor Smith. Janice takes her family to visit Doctor Smith and everyone is happy. One day Alice meets Janice in the supermarket and is pleased to show off her new veneers. Janice is impressed and decides she wants to get veneers too so she asks Alice where she got hers. Alice tells her that Doctor Armstrong in the next town over does a great job and is reasonably priced. Janice visits Doctor Armstrong, gets her veneers and everyone is happy, except Doctor Smith when he sees Janice and Alice at their next annual dental checkup.

You see, Doctor Smith also provides veneer services so why would two of his patients go elsewhere to get their veneers? Both Janice and Alice were surprised to hear that Doctor Smith provided these cosmetic dental services too. Doctor Smith explains that this information is readily available on his website. The problem of course is that neither Janice nor Alice had ever visited Doctor Smith’s website. Why should they have? Janice didn’t have a need because she chose Doctor Smith based on a personal recommendation from Alice and Alice chose Doctor Smith based on a personal recommendation from her sister-in-law.

Doctor Smith’s fatal flaw was that he assumed his current patients knew about all the services his dental practice provided. This assumption caused him to lose at least two, more than likely much more, sales. He did not realize that he had the option to upsell his services to current patients. It has been said that it costs 5 times as much to get a new customer (or in this case a patient) than it does to upsell a current one. This is especially true in this type of scenario where people learn to trust their dentists and develop a personal relationship with them. The dentists have a captive audience and a loyal patient-base to reach out to.

Doctor Smith would be doing himself a favor by sending out periodic email newsletters containing valuable information to his patients where he can also highlight some of his other services to make them aware of all of his offerings. Not everyone likes to receive emails but that issue is solved quickly because Doctor Smith will need to comply with the legal requirements of providing an opt-out clause. Assuming that current clients or patients know what all your offerings are because they are listed on your website can be the cause of many lost sales.

Published in Technorati

Mar 092011
 

Help is Available for Free for Small Business Owners

small business ownerAs small business owners we want our web real estate to look great yet we might not have the resources in time and money available to afford to look our best online. There are several FREE products and websites that can help make us look pretty darn good without emptying our piggy banks.

The optimal choice when in need of design work in general and specifically for headers is to hire a professional designer. However, when funds are limited, there is another option available. Xheader is a free graphics tool to help you create headers and comes with numerous templates as well as the ability to start from scratch. It also comes with user-friendly video tutorials.

Layoutsparks is a great site that offers free photos, pictures, wallpapers and 2.0 layouts and has a really nice assortment to choose from. If you want to add some pizzazz to your site, check out some of their glitzy wallpapers.You can see an example on one of my webshows.

Free Digital Photos and Images is a site recommended by Paul Novak. I haven't tried it yet but will soon as I am always looking for more sources of free images. Thanks Paul.

The best tool I have found lately is Color Detector from Cosmin. I love this tool. No more guessing if the color I am choosing matches and switching back and forth from screen to screen. This tool allows you to identify the exact color code from any website.

Now over to you. Do you have any free tools to share?

Feb 192011
 

What Are Those Funny Looking Bar Codes?

New Horizons 123 QR CodeQR codes are two dimensional images that look like blobs of black on a white background. They are similar to standard bar codes but have much more functionality. QR codes are encoded with information ranging from text, photos, and videos, to website addresses and are scanned by smart phones. They are used to send those who scan the codes to places online and are very effective marketing tools.  “QR” stands for “quick response” which is in total alignment with the world today. Everyone wants everything NOW!

QR codes can be used in marketing to direct potential or current customers to any URL and add the ability to track and measure direct mail and email campaigns when used in conjunction with cross media marketing solutions.

Some Facts About QR Codes

Having originated in Japan and currently being used by only some companies in the US, QR codes are still in the infancy stages, so if you use them you’ll be seen as being ahead of the curve.

They are easily read by most mobile phones (unless you are like me and still have a cell phone from the dark ages)

QR codes are easy to generate. There are many places online where you can generate your own QR code based on your criteria for free. Try it out for yourself here.

Google likes them.

Adds interactivity and functionality to static print pieces.

Adds the ability to track and measure direct and email marketing campaigns – something that has been traditionally missing in marketing activities.

Used in conjunction with other cross media services such as variable data printing, QR codes help take your marketing efforts to the next level.

If you are reading this blog and do not live in prehistoric times like I do, please try scanning my QR code above into your phone and let me know what you see :)

Nov 102010
 

You Can Now Have Your Own Facebook Web Address

surprisedWho knew? I didn't when one of the vendors I work with emailed me a few weeks ago asking me if Facebook users had their own Facebook web address. She had a client who wanted to add his Facebook address to his business cards and she reached out to me to see what I knew about them. As I didn't know anything about it, that is what I told her. (I did just send her an updated email with the correct information). I did know that one could get a personalized URL for a page, but didn't know that we could do the same for our personal FaceBook profiles.

Some of you are probably thinking to yourselves, "Duh Julie, this has been around for months"! If you are one of those people, why didn't you tell me? :)

In any event, for those of you who – like me – are busy doing a hundred things at once and might miss something new and neat, you can now have your own Facebook web address. Read Memorable Web Addresses for Profile, Page or Group and get your own.

Mine is http://profile.to/jweishaar – what's yours?

Jul 092010
 

As a small business owner, especially one is a consulting role, it is important that you show enough confidence in your abilities and expertise that your clients and prospective clients will perceive you as knowing what you are talking about. After all, if they don’t think you know more than they do, why should they hire you?

However, it is also important to remain flexible in how you deliver your services. Many consultants offer customized services to business owners. What works for one client might not be and usually isn’t the same approach that will work for another client.  Every client has specific needs that you as the consultant will need to understand completely and be able to create the best strategy for their specific situation.

In addition to being flexible, good consultants will be able to “read” their clients by actively listening to them and making sure they totally understand what their needs are as well as their individual “style” This is particularly true for website copyrighters. There are certain universally agreed upon “rules” of website copy but there are also some gray areas that are open to interpretation. It is pretty much agreed that you have just a few seconds to attract and retain a website visitor’s attention before they move onto the next website. It is therefore imperative that your copy grab their attention so that they will keep reading. It is also important to state who you are in the first few sentences of your copy because again, if someone has to search all over your site to find out what your company does – you will lose that visitor. No one wants to have to work hard to determine if your company’s offerings fulfill their need. Make it easy for them and clearly state close to the top of the page what your brand is.

One of the gray areas might involve how much detail a business owner wants to go into on his/her company website. Some small business owners have a difficult time honing in on their exact offerings and in keeping their content to a minimum. There is so much they want to say but the harsh reality is that even though they might want to “say” it, most people don’t want to read it. This is where the ability to “read” your client comes into play and where you need to show confidence while remaining flexible.

Explain to your client the reasons behind your suggested strategy and back it up with substantive and clearly understandable reasons. Show them that you know what you are talking about. Using the website copywriting consultant example again, your client might want to go into much more detail than you think is necessary or even advisable.  Be flexible and work with your client. A suggestion for a copywriting consultant whose client wants to go into a lot of detail is to offer an alternative. They can keep the main page content brief and include a “read more” option where they can use that detailed information for those who are interested in reading further. In my experience, this technique has been successful.

Remember, your client hired you because you have expertise that they don’t have.  Be sure to show your confidence to your clients but also remember to be flexible when and if the situation calls for it.

Article first published as How to Remain Flexible and Exude Confidence at the Same Time on Technorati.

Jun 032010
 

qualityIn today’s tough economic times, it is difficult for everyone, business owners and consumers, to make ends meet. As a consumer, we want to spend as little as possible but also want to get the best possible product or service we are looking to purchase. As we all know, this isn’t often possible. As a small business owner, we want to deliver quality products and services, but quality costs. So what is the small business owner to do when it comes to putting a price tag on his/her brand?

It might be tempting to lower your prices so that you don’t lose customers to your under-priced competitors. However, in doing so, you are also undermining the quality of your business offerings. If you pride yourself on the quality and value of your brand, you will more than likely find yourself spending the time you normally would on adhering to your high standards, which means you will end up in the long run losing money as your time is money.

I had two conversations recently with people I have met on social networks. One of them is plagued with the burden of not wanting to compromise his value but is also concerned about losing customers to those who are only interested in price shopping. The other person I spoke with recently told me  about how one of his customers truly appreciated his taking the time to fully understand her needs and help her find the best fit for her specific situation. He knows his company is not the lowest priced in his niche, but he also knows that his target market is not made up of those who are only shopping by price.

So what is the answer? You have to decide for yourself which category suits your skill level and needs best. However, keep in mind that in the long run, quality will prevail. How many times have you bought something because it was a “great deal” and found that it either breaks or needs to be replaced by a higher-end product? Or how often have you hired the neighbor’s son to paint your house (he did a great job painting his garage!) only to find yourself having to hire a professional to make your living room NOT look like a garage.

Remember, you get what you pay for…

May 192010
 

Guest post by Amy Harcourt of Definitive Marketing

What is value-driven pricing? It’s a pricing model that focuses on the value of the work versus the time it takes to do it. It’s human nature to undervalue what comes easily to us. I recently heard a publicist friend say “Oh, that only took me two phone calls, so I won’t charge him.” But these two calls lead to a feature story in a major daily newspaper. Small investment of his time. Enormous value for his client.
So, how do you figure out what to charge? This article will show you how to engage your clients in establishing the value of your service and subsequently, the fees you charge them. When you do this, you’ll see how much they value what you do, allowing you to grow your business in a client-centric way. If you’re interested in trying a value-driven pricing model, but aren’t sure how to apply it to your business, consider my friend Michelle’s story. Michelle is a personal trainer who has billed hourly for years. She’s got a full schedule of clients but still isn’t making enough money. She recently tried to raise her rates with a few of her clients and got a lot of push back. Of course she did! Who wants to pay more for the same service? She knew she needed to try a new approach, so instead of raising her rates, she’s going to redesign them. And here’s how.
Read full article here.